When viewing FusionAnalytics reports which have been delivered via email, you may see a request to log in to your FusionAnalytics Data Services server.
This happens because the images which comprise part of the reports are served directly from the FADS system itself.
If you are seeing a request to log in, you have not obtained a cookie for the FADS server on the address from where images are being served.
There are three solutions to this problem.
When the login dialog appears, log in as a FADS user who is able to view the images.
You can set your FADS application not to require authentication to view images.
Warning: If you disable this protection, anyone will be able to view these report images, regardless of whether they are a valid FADS user or not.
Caveat: If the application is upgraded or reinstalled, this procedure must be repeated.
The problem can also be solved by changing the host name used to serve image links. If you ordinarily log in to the FusionAnalytics Data Service webapp using – for example – http://fred.foo.com:8400/, then you should already have an authentication cookie for this domain. If the system has several aliases, images may be being served from a different domain name and the login dialog will appear. If this is the case, the domain name used in links can be changed:
Comments are closed.